Terms of use

The terms apply between Kalvsvik Labs AB, Swedish company registration number 559567-6239 (Kalvsvik, we), and the company that holds an account in Kalvsvik (the customer, you). Kalvsvik is a service for businesses, not for consumers.

The terms take effect when your administrator accepts them in the app or when you start using the service, whichever comes first. The person who accepts confirms that they may do so on behalf of the company. If there is a written agreement between us, it takes precedence over these terms where they differ.

Kalvsvik is a web service with three parts. Kalvsvik Radar monitors public and private construction procurements. Kalvsvik Intelligence reads tender packages, contracts and bills of quantities and shows requirements, risks and deadlines with their source. Kalvsvik Network reaches subcontractors with requests.

We develop the service continuously and may add, change and remove features. If a change materially degrades the service, you are told at least 30 days in advance.

The findings, summaries and answers in Kalvsvik are written by an AI model from your documents and public sources. They support your decisions and are not legal, technical or financial advice, and they can be incomplete or wrong. Every finding links to the place in the document it comes from, so that you can check it.

You are responsible for a person at your company reviewing and approving what you use, in bids, estimates, contracts and requests. The AI changes nothing and sends no email without someone at your company approving it.

You pay per licensed user. Your administrator invites users, sets roles and removes accounts. Every account is personal and may not be shared.

You are responsible for keeping passwords and two-step codes secret and for everything done with your accounts. If you suspect an account is used by someone else, sign out the devices in the app and email sakerhet@kalvsviklabs.com.

New customers start with a pilot. It is free for 30 days, for at most 5 users, with an AI cap per company and a check-in every week. We take no card details.

The pilot carries no obligation at all. It ends by itself after 30 days unless you actively choose to continue, and you do not need to cancel anything. If you do not continue, your account and your documents are deleted 30 days after the pilot ends, unless you ask us to delete them sooner.

If you choose to continue, we offer 50 percent off the list price for 6 months, in return for being able to name you as a reference. What is said about you is agreed with you first.

The list price is SEK 9,900 per user per month, excluding VAT. Kalvsvik Radar, Intelligence and Network are included. The network costs nothing extra, neither for you nor for the subcontractors.

We invoice monthly in arrears for the users who held a licence at any point during the month. Payment terms are 30 days. On late payment we charge interest under the Swedish Interest Act and may suspend the service until the invoice is paid, after a reminder.

If we change the price, the new price applies no earlier than 60 days after you are notified, and you may terminate the agreement as of that day.

The agreement runs monthly and renews one month at a time. Either party may terminate it with one month's notice, you by emailing us or in the app. You pay for the notice month and nothing more.

We may terminate the agreement with immediate effect if you materially breach the terms and do not remedy it within 30 days of our notice, or if you have not paid despite a reminder.

Before the agreement expires you can export everything as a zip file from the app. After that the company is deleted completely with all projects, files and versions. Copies in backups disappear within 90 days.

Everything you upload, connect and write in Kalvsvik is yours. You give us the right to store, read and process it only as far as needed to deliver the service, give support and keep it secure. We train no AI models on your documents and let no one else do so.

You are responsible for being allowed to upload what you upload, and for it not breaching confidentiality, contracts or the law.

Kalvsvik and everything in the service, including the code, templates, rules and design, belongs to Kalvsvik Labs. You get a non-exclusive right to use the service for as long as the agreement runs. Suggestions and feedback you give us may be used freely to improve the service.

We may produce statistics from how the service is used, as long as neither you, your users nor your documents can be recognised.

You use Kalvsvik in your own business and in accordance with the law. You may not

• resell, rent out or share the service with anyone outside your company,
• try to get around permissions, disrupt the service or read other customers' data,
• copy or rebuild the service, or use it to train a competing AI model,
• upload material you have no right to, or special categories of personal data without a legal basis,
• send requests in Kalvsvik Network to anyone other than subcontractors you genuinely want to hire.

We are a small company and do our best to keep the service running around the clock, but we promise no guaranteed availability during the pilot and the first year. Planned maintenance is done outside working hours and announced in the app beforehand. If you need an availability guarantee, we write it into a separate agreement.

Support is given in Swedish and English via support@kalvsviklabs.com and the help box in the app, on weekdays during office hours. We reply as soon as we can, normally the same working day.

The service is provided as is. We are not liable for decisions you make based on findings, summaries or answers from the AI, see the section on AI above.

Neither party is liable for indirect loss, such as lost profit, lost bids or lost contracts, or for loss caused by something outside the party's control (for example outages at vendors, power failures or changes in the law).

Our total liability for one contract year is limited to the fees you paid during the 12 months immediately before the event. The limitations do not apply in case of intent or gross negligence, nor to the liability that follows from the data processing agreement.

Claims must be made in writing within three months from when you discovered or should have discovered the grounds for the claim.

Both parties keep the other's trade secrets and non-public information confidential and use it only for the agreement. This applies during the term and for three years after. Your documents are always your confidential information. We may name you as a customer, with name and logo, only after you have said yes.

You are the data controller for the data in your account and we are the data processor. The data processing agreement, with the list of sub-processors, is part of the customer agreement and is available on request. How we otherwise process personal data is described in the privacy policy.

We may change the terms. You are notified in the app or by email at least 30 days before a change takes effect, and may terminate the agreement as of that day if you do not accept it. If you keep using the service after that, the new terms apply.

Neither party may assign the agreement without the other's approval, except to a company that takes over the whole business. If a provision is invalid, the rest still applies.

Swedish law governs the agreement. Disputes we cannot resolve by talking are settled by Stockholm District Court.